Your chosen appliance
Send its name, photograph or stock reference—or describe what you need.
Check before ordering
Enter your postcode to check delivery.
We will show your delivery area and price band. If you are just outside our standard postcode list, WhatsApp us—delivery may still be possible depending on the route, timing and availability.
Contact / order
Ready for a fast stock check?
Send the appliance you want, your postcode and preferred delivery time. WhatsApp is the quickest way to check current stock and arrange delivery.
Lines can get busy. If we do not answer, please leave a message or send an SMS or WhatsApp and we will get back to you.
Help us reply quickly
What to include in your message
Your postcode
We will confirm availability, the exact delivery charge and your preferred time.
Access information
Tell us about stairs, narrow access or connections, and send photographs if unsure.
Before you order
Delivery, payment & warranty questions
When do I pay for my appliance?
Payment is after delivery and any agreed installation. You can inspect the appliance before paying by cash, card or bank transfer. Electric cookers are delivery only, so payment is after delivery and inspection.
Are installation and recycling free?
Standard installation is free for washing machines, washer-dryers, tumble dryers and dishwashers where safe, accessible and suitable connections are available. Old-appliance recycling is free for all appliance types we sell when we deliver a replacement. Electric cookers are delivery only and are not installed or disconnected; any old cooker must be professionally disconnected and made safe before collection.
What are the delivery prices?
Delivery within a five-mile radius of Leicester is £14.99–£19.99. Delivery outside that radius is £19.99–£24.99, depending on distance, time and whether you choose same-day or next-day delivery.
How quickly can you deliver?
Same-day orders must be placed before 12 noon and are subject to stock and route availability. Orders placed after 12 noon normally become next-day delivery unless we can fit them into the same-day route, which cannot be guaranteed.
Are appliances checked and cleaned?
Yes. Appliances are checked and cleaned before delivery. Refurbished washing machines receive a steam clean, drum clean and final short-cycle test before dispatch.
What warranty is included?
Refurbished appliances include a four-month warranty and graded appliances include a six-month warranty. Your applicable warranty details are supplied with your invoice.
What connections are needed?
Washing-machine installation requires a working cold-water connection, suitable waste connection and plug socket. Send photographs by WhatsApp if you would like us to check your setup.
What if I cannot see the model I want online?
Please message us. Stock can sell before it reaches the website, and the appliance you need may already be available but not yet online.
Remember